Return policy

All game accounts sold on dragonballlegendsaccount.com are digital/virtual goods. Once the account credentials are delivered to your email, refunds and returns are strictly unavailable under any circumstances, including but not limited to:

Change of mind

Accidental purchases

Game updates/balance changes by the official developer

We offer free replacements only if the received account does not match the product description. To qualify:

You must report the issue within 48 hours of delivery.

Provide clear evidence (screenshots/video) showing the discrepancy.

Submit your request via email to help@dragonballlegendsaccount.com with the subject line: "Replacement Request - Order #[Number]"

We will verify your claim within 24 business hours.

If approved, you will receive a same-value replacement account within 24 hours.

Replacement accounts are final and not eligible for further exchanges.

We do not replace accounts for:

Bans/suspensions imposed by the game’s official developers.

Loss of access due to buyer’s failure to secure credentials.

Minor variations in resource counts (e.g., 45,000 Gems vs. 44,800 Gems).

For replacement requests or questions:

📧 Email: help@dragonballlegendsaccount.com

⏰ Response Time: Within 24 hours (Mon-Fri, 9 AM - 5 PM GMT)