Delivery policy
1. Instant Delivery
90% of orders receive account credentials instantly via email upon successful payment.
Check your inbox (and spam/junk folder) at the email address provided during checkout.
2. Delayed Orders
In rare cases, delivery may take up to 24 hours due to:
🔹 High order volume (weekends/holidays)
🔹 Manual account verification
🔹 Payment gateway delays
Rest assured, we prioritize all orders during business hours (9 AM - 6 PM GMT+8) and typically deliver within 30 minutes.
3. Access Your Account Info
If the email isn’t found:
✅ Checkout Success Page: Credentials are displayed immediately after payment.
✅ Member Dashboard: Log in to dragonballlegendsaccount.com > "My Orders" > View details.
4. Urgent Support
Still missing your account? Contact us within 1 hour with:
📧 Email: help@dragonballlegendsaccount.com
📝 Subject: "Missing Account - Order #[Number]"
We’ll resend credentials + provide a $5 coupon for delays over 2 hours.